Base: $20.00-$22.00 ph; bonus/equity: not specifie...
Answer incoming client calls from queue
Assess client program eligibility
Update la county gears database
Crystal Stairs is committed to improving the lives of families through child care services, research, and advocacy
Job Summary
Crystal Stairs is committed to improving the lives of families through child care services, research, and advocacy.
The Program Assistant II will assess client eligibility, manage databases including LA County GEARS, and perform community outreach to increase enrollment.
Benefits include medical, dental, and vision coverage paid at 95% by the employer, along with 401k matching options.
Matching Summary
Crystal Stairs is committed to improving the lives of families through child care services, research, and advocacy.
Salary
Base: $20.00-$22.00 per hour; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision 95% paid, 401k matching, Flex Spending
Skills & Requirements
Must-have
Answer incoming client calls from queue
Assess client program eligibility
Update LA County GEARS database
Perform community outreach activities
Schedule appointments for new enrollments
Nice-to-have
Excellent verbal and written communication skills
Ability to handle challenging customer requests
Strong organizational and administrative skills
Flexibility to manage multiple tasks
Experience working with diverse individuals
Key Requirements
Minimum 2 years experience with subsidized child care or social support services
Minimum one year in administrative or clerical support position
High School diploma required; Associate of Arts degree preferred
Knowledge of Microsoft Office and LA County GEARS applications
Knowledge of County, State and Federal DPSS program requirements