Customer Service Representative - Patient Registration

Cloudmed

Murfreesboro, TN, United States
Base: $15.91 - $20.66 ph; bonus/equity: not specif...
Answer phones and work on computers
Collect information accurately and quickly
Listen with compassion and ease anxiety
As a Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and compassionately

Job Summary

  • As a Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and compassionately.
  • You’ll be working on computers and answering phones to intake information in a busy environment, working across multiple screens collecting details that must be input correctly.
  • This is a perfect starting point to launch your healthcare career, offering the opportunity to constantly learn, collaborate across groups, and explore new paths.

Matching Summary

As a Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and compassionately.

Salary

Base: $15.91 - $20.66 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answer phones and work on computers
  • Collect information accurately and quickly
  • Listen with compassion and ease anxiety
  • Multi-tasking and quick study
  • Type and answer phones simultaneously

Nice-to-have

  • Build rapport in real time
  • Work across multiple screens
  • Adapt to unexpected variations
  • Contribute to meaningful work

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass a drug test and background check

Work Rights

Not specified

Tailored Resume

Cover Letter