Everpro - Ux Researcher (remote, Canada)

EverCommerce

Toronto, Ontario, Canada
Base: $90,000 to $105,000 cad py; bonus/equity: no...
Hybrid
Mixed-method ux research
Payments user journey analysis
Quantitative and qualitative research
EverCommerce is a leading service commerce platform providing integrated SaaS solutions to over 690,000 global service-based businesses

Job Summary

  • EverCommerce is a leading service commerce platform providing integrated SaaS solutions to over 690,000 global service-based businesses.
  • The UX Researcher will partner with Product, Design, Marketing, and senior leadership to ensure customer insights inform product strategy and growth initiatives across the Payments experience.
  • The role offers flexibility to work remotely anywhere in Canada with robust wellness benefits, flexible time-off, and an employee stock purchase program.

Matching Summary

EverCommerce is a leading service commerce platform providing integrated SaaS solutions to over 690,000 global service-based businesses.

Salary

Base: $90,000 to $105,000 CAD per year; Bonus/Equity: Not specified; Benefits: Wellness stipend, flexible time-off, RRSP with 4% match, Employee Stock Purchase Program

Skills & Requirements

Must-have

  • Mixed-method UX research
  • Payments user journey analysis
  • Quantitative and qualitative research
  • Stakeholder collaboration
  • Independent project ownership
  • Data analysis with statistical tools

Nice-to-have

  • Proactive problem definition
  • Cross-functional teamwork
  • Strong communication skills
  • Experience in SaaS businesses
  • Ability to influence decisions

Key Requirements

  • 5+ years professional research experience
  • Experience with SaaS business research
  • Proficiency in R, Python, or JASP
  • Eligible to work in Canada without sponsorship
  • Ability to travel to North American offices

Work Rights

Must be eligible to work in Canada without sponsorship

Tailored Resume

Cover Letter