This job posting seeks a Técnico de Asistencia Técnica for a global leader in regenerative infrastructure development, focusing on providing specialized technical support to distributors and ensuring post-sale service excellence. The ideal candidate should have technical training, preferably in electromecánica or electronics, alongside strong communication skills and a minimum of two years' experience in a similar role, preferably in the automotive sector
Job Summary
The primary objective is to guarantee excellence in after-sales service within the distribution network by providing specialized technical support.
Candidates will coordinate and deliver technical training to distributors while managing warranty processes to optimize costs and improve customer satisfaction.
The role requires periodic travel to assigned markets to reinforce technical support and identify areas for improvement.
Matching Summary
Match Score: 80
This job posting seeks a Técnico de Asistencia Técnica for a global leader in regenerative infrastructure development, focusing on providing specialized technical support to distributors and ensuring post-sale service excellence. The ideal candidate should have technical training, preferably in electromecánica or electronics, alongside strong communication skills and a minimum of two years' experience in a similar role, preferably in the automotive sector.
Skills & Requirements
Must-have
Specialized technical support via email and phone
Vehicle diagnosis and repair assistance
In-situ technical assistance at dealer locations
Technical training delivery to distribution teams
Warranty claim analysis and management
New dealer onboarding and platform training
Nice-to-have
Proficiency in Navision ERP system
Fluency in French, German, or Italian languages
Experience in dynamic work environments
Strong analytical and decision-making skills
Background in electromechanical or electronic fields
Key Requirements
Minimum 2 years of experience in similar position
Vocational training in electromechanics or electronics