Customer Service Representative

BMO

Riviere, Canada
Base: $34,750.00 - $47,250.00; bonus/equity: not s...
Delivers exceptional service to bmo customers
Identifies customer needs and provides advice
Works collaboratively within the branch
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests for banking services, handling transactions and inquiries, while offering advice on digital and self-serve options.
  • Contributes to meeting branch business results and customer experience, while following risk and compliance processes to safeguard assets and privacy.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $47,250.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Delivers exceptional service to BMO customers
  • Identifies customer needs and provides advice
  • Works collaboratively within the branch
  • Supports customer requests for banking services
  • Manages, loads, and reconciles cash transactions
  • Follows through on risk and compliance processes

Nice-to-have

  • Takes initiative to find creative approaches
  • Contributes to ongoing improvement
  • Passionate commitment to helping customers
  • Resourceful self-starter with courage
  • Readiness to collaborate and work in different capacities

Key Requirements

  • No prior experience necessary
  • Post-secondary degree or certification desirable
  • Confident and experienced in use of social media, tablets, smart phones, online tools
  • Highly skilled at helping people gain confidence in digital applications
  • Basic knowledge of specialized sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter