Guest Relations Executive

NUVE CITY PTE. LTD.

Islandwide, Singapore
Process guest check-ins and check-outs efficiently
Enter and update reservations accurately
Respond to guest enquiries and complaints
The role is responsible for satisfying hotel guests' needs through attending to their enquiries and providing solutions

Job Summary

  • The role is responsible for satisfying hotel guests' needs through attending to their enquiries and providing solutions.
  • Employees must process guest check-ins and check-outs efficiently to ensure smooth arrivals and departures.
  • The position requires collaborating closely with Housekeeping and Maintenance teams to coordinate guest services and resolve issues quickly.

Matching Summary

Match Score: 85

The role is responsible for satisfying hotel guests' needs through attending to their enquiries and providing solutions.

Skills & Requirements

Must-have

  • Process guest check-ins and check-outs efficiently
  • Enter and update reservations accurately
  • Respond to guest enquiries and complaints

Nice-to-have

  • Proactive customer needs attention
  • Collaborate with Housekeeping teams
  • Prompt email follow-up communication

Key Requirements

  • Higher Secondary/Pre-U/A level/College education
  • Specialization in Hotel Management or Tourism Services preferred

Work Rights

Not specified

Tailored Resume

Cover Letter