Director Customer Success, Emea

SafetyCulture

Manchester, United Kingdom
Not specified; equity provided to all full-time te...
On-site
Strategic customer success leader
Scaled high-performing saas teams across emea
Partnered closely with sales and product
The role involves leading strategic growth, retention, and long-term customer value for a global tech company

Job Summary

  • The role involves leading strategic growth, retention, and long-term customer value for a global tech company.
  • Candidates must have experience building and scaling high-performing SaaS teams specifically across the EMEA region.
  • Every full-time team member receives equity, providing real skin in the game as the company scales.

Matching Summary

The role involves leading strategic growth, retention, and long-term customer value for a global tech company.

Salary

Not specified; Equity provided to all full-time team members

Skills & Requirements

Must-have

  • Strategic Customer Success leader
  • Scaled high-performing SaaS teams across EMEA
  • Partnered closely with Sales and Product

Nice-to-have

  • Comfortable in boardroom discussions
  • Balanced leadership style grounded in data
  • Genuine customer empathy

Key Requirements

  • Proven track record of scaling SaaS teams in EMEA
  • Experience partnering with Sales and Product departments
  • Strong commercial judgement and forecasting skills

Work Rights

Not specified

Tailored Resume

Cover Letter