Kundenberater/customer Service Im Gesundheitswesen – Inbound (m/w/d)

VitalAire GmbH

Lünen, Germany
Fair compensation; not specified; includes compyny...
**
Completed vocational training
Strong communication skills
Structured and efficient work style
** VitalAire GmbH is seeking a Customer Service Representative in the healthcare sector to provide support to patients regarding their home healthcare needs. The position focuses on effective communication, order management, and collaboration with internal teams, with no prior medical experience required. **

Job Summary

  • You will serve as the central point of contact for patients needing support with their health care supply and therapy management.
  • The role involves managing the entire ordering process from new supplies to existing orders while acting as a bridge between patients and insurance companies.
  • Employees enjoy flexible working conditions including two days of remote work per week, 30 days of vacation, and comprehensive benefits like subsidized gym memberships.

Matching Summary

Match Score: 75

** VitalAire GmbH is seeking a Customer Service Representative in the healthcare sector to provide support to patients regarding their home healthcare needs. The position focuses on effective communication, order management, and collaboration with internal teams, with no prior medical experience required. **

Salary

Fair compensation; Not specified; Includes company pension scheme

Skills & Requirements

Must-have

  • Completed vocational training
  • Strong communication skills
  • Structured and efficient work style
  • Team collaboration abilities
  • MS Office or Google Workspace proficiency

Nice-to-have

  • Previous customer service experience
  • SAP software knowledge
  • Sales or contact center background
  • Healthcare industry familiarity
  • Proactive problem-solving attitude

Key Requirements

  • Completed vocational training (any field)
  • Proficiency in MS Office or Google Workspace

Work Rights

Not specified

Tailored Resume

Cover Letter