Call Center Agent

APACTix

Athens, Greece
Onsite
Deep knowledge of ticketmaster technology
Proficient in ms office products
Strong attention to detail
APACTix is seeking a part-time Call Center Agent in Athens, Greece, responsible for managing customer inquiries, processing orders, and resolving complaints. The ideal candidate should have knowledge of Ticketmaster technology, strong communication skills, and a customer-focused attitude

Job Summary

  • The role involves managing large amounts of inbound calls to complete orders, sell tickets, and resolve customer complaints.
  • Candidates must possess deep knowledge of Ticketmaster technology to effectively support customers and troubleshoot issues.
  • The company is part of Live Nation Entertainment, offering a diverse culture driven by accessible leaders and enthusiastic teams.

Matching Summary

Match Score: 85

APACTix is seeking a part-time Call Center Agent in Athens, Greece, responsible for managing customer inquiries, processing orders, and resolving complaints. The ideal candidate should have knowledge of Ticketmaster technology, strong communication skills, and a customer-focused attitude.

Skills & Requirements

Must-have

  • Deep knowledge of Ticketmaster technology
  • Proficient in MS Office products
  • Strong attention to detail
  • Ability to multi-task effectively
  • Excellent verbal communication skills

Nice-to-have

  • Passion for live entertainment
  • Flexibility with different personalities
  • Commitment to team collaboration
  • Adaptability in fast-paced environment

Key Requirements

  • Permanent part-time contract availability
  • Experience with call center scripts and procedures
  • Data entry and database management skills

Work Rights

Not specified

Tailored Resume

Cover Letter