Director, Customer Success

Premier Foods

Remote, US
$113,000 - $188,000; not specified; health, dental...
Fully remote
Customer success management
Strategic account management
Healthcare technology
Customer Success is vital to long-term profitability by ensuring customers receive value from technology and services

Job Summary

  • Customer Success is vital to long-term profitability by ensuring customers receive value from technology and services.
  • This role involves driving success for strategic members through adoption, advocacy, retention, and revenue growth.
  • Employees receive comprehensive benefits including health insurance, 401k, paid time off, and professional development opportunities.

Matching Summary

Customer Success is vital to long-term profitability by ensuring customers receive value from technology and services.

Salary

$113,000 - $188,000; Not specified; Health, dental, vision, life and disability insurance, 401k retirement program, Paid time off, Participation in Premier’s employee incentive plans, Tuition reimbursement and professional development opportunities

Skills & Requirements

Must-have

  • Customer Success Management
  • Strategic Account Management
  • Healthcare Technology
  • Clinical and/or Financial Expertise
  • Executive Stakeholder Engagement

Nice-to-have

  • Proactive Cadence
  • Data Analysis and Insights
  • Team Leadership
  • Project Risk Mitigation
  • Business Professional Writing

Key Requirements

  • 7 or more years of applicable experience
  • Bachelors degree required
  • Masters degree preferred
  • Project Management Professional (PMP) preferred
  • Experience with EMR implementation or healthcare consulting roles

Work Rights

Not specified

Tailored Resume

Cover Letter