Customer Banking Specialist Relief - Bairnsdale

CommBank

Bairnsdale, Victoria, Australia
In-depth customer conversations
Support banking needs
Process credit applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • In-depth customer conversations
  • Support banking needs
  • Process credit applications
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Problem-solving and solutions
  • Risk-adverse culture championing

Nice-to-have

  • Exceptional customer service delivery
  • Financial services experience
  • Retail or hospitality background
  • Clear articulation of financial terms
  • Holistic customer solutions
  • Interest in career growth

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter