Patient Financial Navigator

MultiCare Tacoma General Hospital

Tacoma, WA, US
Base: $26.53 - $40.35 usd; bonus/equity: not speci...
Explain insurance coverage and costs
Perform patient registration procedures
Conduct bedside or telephone interviews
The Patient Financial Navigator assists patients and families in accessing financial resources while maintaining confidentiality and dignity

Job Summary

  • The Patient Financial Navigator assists patients and families in accessing financial resources while maintaining confidentiality and dignity.
  • Candidates must have at least three years of healthcare collection, financial counseling, or insurance benefit verification experience.
  • MultiCare offers competitive benefits including tuition assistance, generous PTO, and a supportive work environment rooted in community values.

Matching Summary

The Patient Financial Navigator assists patients and families in accessing financial resources while maintaining confidentiality and dignity.

Salary

Base: $26.53 - $40.35 USD; Bonus/Equity: Not specified; Benefits: Competitive salary, medical, dental, retirement, paid time off

Skills & Requirements

Must-have

  • explain insurance coverage and costs
  • perform patient registration procedures
  • conduct bedside or telephone interviews
  • collect point of service cash payments
  • verify Medicaid and government program eligibility

Nice-to-have

  • strong communication skills
  • patient-friendly experience ambassador
  • mission-driven team culture
  • compassionate care approach

Key Requirements

  • Minimum three years healthcare collection or financial counseling experience
  • Certified as an Application Counselor (CAC) within 90 days
  • Completion of medical terminology course preferred

Work Rights

Not specified

Tailored Resume

Cover Letter