Base: $34,750.00 - $51,800.00; bonus/equity: not s...
On-site
Exceptional customer service delivery
Financial solutions advice
Collaborative branch work
BMO is seeking a Personal Banking Associate for their Stratford, Canada location, focusing on delivering exceptional customer service and financial guidance. The role emphasizes collaboration within the branch and requires a strong commitment to customer needs, with a salary range of $34,750 to $51,800
Job Summary
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
Collaborates with BMO partners to grow customer relationships and contributes to meeting branch business results and customer experience goals.
Maintains current knowledge of personal banking products, practices, and trends, while adhering to risk and compliance processes.
Matching Summary
Match Score: 85
BMO is seeking a Personal Banking Associate for their Stratford, Canada location, focusing on delivering exceptional customer service and financial guidance. The role emphasizes collaboration within the branch and requires a strong commitment to customer needs, with a salary range of $34,750 to $51,800.
Salary
Base: $34,750.00 - $51,800.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Exceptional customer service delivery
Financial solutions advice
Collaborative branch work
Digital and self-serve options promotion
Needs-based customer conversations
Nice-to-have
Proactive referral identification
Creative customer experience approaches
Continuous improvement focus
Risk and compliance adherence
Key Requirements
1-2 years relevant experience
Consultative customer service or sales experience
Registration to sell investment products (in progress or completed)
Proficient in social media, tablets, and online tools