Customer Experience Advisor | S1 | Retail Banking | Barnsley

Santander

Barnsley, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective customer communication
Flexible and multi-skilled work approach
Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.
  • The Customer Experience Advisor role involves acting as the first point of contact for customers, assisting with transactions, queries, and servicing both in branch and over the phone.
  • Employees receive a starting salary of £25,000 plus benefits including healthcare, pension contributions, holiday entitlement, wellbeing support, and global growth opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation focused on customer-centric transformation valuing bold thinking and innovation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Healthcare, pension, holiday, wellbeing support

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective customer communication
  • Flexible and multi-skilled work approach
  • Working on rota basis Monday to Saturday
  • Handling customer transactions and queries

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Effective team working skills
  • Openness to broad range of activities
  • Ability to adapt to business needs
  • Problem solving and relationship building

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK required

Tailored Resume

Cover Letter