Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability
Job Summary
Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability.
The role involves answering help desk calls, resolving issues within service levels, and creating knowledge base articles to improve first call resolution.
The position is contingent, Monday to Friday, 9 am to 6 pm Central, with a focus on high-quality customer advice and operational IT support.
Matching Summary
Teledyne Technologies provides enabling technologies for industrial growth markets requiring advanced technology and high reliability.
Skills & Requirements
Must-have
IT support for Windows environments
Help Desk and Call Center experience
Troubleshooting computer and printer problems
Active Directory administration
Customer service orientation
Time management and multitasking
Knowledge of virtualization tools
Nice-to-have
Ability to learn and adapt to new technologies
Works well in a team environment
Self-motivated with strong work ethic
Clear verbal and written communication
Attention to detail
Key Requirements
Associates degree in Computer Science or related field
2-4 years IT experience or equivalent
2 years Help Desk experience supporting Windows
Experience troubleshooting network and access issues
Ability to provide after-hours support as requested