Patient Access Rep - Hancock Emergency Department - Prn / Rotating Shifts - Including Weekends And Holidays
Ochsner Health
Hancock, LA, US
Fully remote
High school diploma or equivalent
One year of related hospital experience
Proficient with windows-style applications
This role greets patients and guests in a courteous manner while initiating scheduling or completing the check-in process
Job Summary
This role greets patients and guests in a courteous manner while initiating scheduling or completing the check-in process.
The position is responsible for verifying insurance, collecting co-pays, and maintaining accurate patient demographic data for reimbursement.
Ochsner Health seeks dedicated employees who can handle high-stress situations while representing the organization professionally across multiple functions.
Matching Summary
This role greets patients and guests in a courteous manner while initiating scheduling or completing the check-in process.
Skills & Requirements
Must-have
High school diploma or equivalent
One year of related hospital experience
Proficient with Windows-style applications
Effective verbal and written communication skills
Strong interpersonal and conflict resolution skills
Nice-to-have
Associate's degree preferred
CHAM or CHAA certification preferred
Medical Assistant certification preferred
Ability to work rotating shifts including weekends
Experience with healthcare insurance benefits
Key Requirements
High school diploma required
One year of related experience required
Knowledge of Federal, State, and Local billing regulations
Certification in Healthcare Access Manager (preferred)