Product Area Lead - Credit Cards

ING

Sydney, Australia
Credit card product management
Lending product distribution
Customer acquisition strategy
Lead the development and implementation of the Credit Card acquisition and channel strategy, working closely with key stakeholders to develop product journeys to both acquire new customers and cross sell to existing customers

Job Summary

  • Lead the development and implementation of the Credit Card acquisition and channel strategy, working closely with key stakeholders to develop product journeys to both acquire new customers and cross sell to existing customers.
  • Lead a team of professionals with deep expertise to achieve the growth aspirations of the tribe, whilst developing their careers, and supporting a strong “orange” culture of can-do and collaboration.
  • Discounted ING Health Insurance, an additional Rest Day to support your wellbeing, and an IMPACT day to volunteer on approved sustainability activity are among the benefits offered.

Matching Summary

Lead the development and implementation of the Credit Card acquisition and channel strategy, working closely with key stakeholders to develop product journeys to both acquire new customers and cross sell to existing customers.

Skills & Requirements

Must-have

  • Credit card product management
  • Lending product distribution
  • Customer acquisition strategy
  • Digital application experience
  • Product roadmap development
  • Stakeholder leadership

Nice-to-have

  • Customer-centric strategy
  • Cross-functional execution
  • Team development
  • Can-do culture
  • Collaboration
  • Gender equality employer

Key Requirements

  • Extensive experience in credit card or lending product management
  • Demonstrated capability in enhancing products and customer journeys
  • Proven experience managing complex issues, incidents or remediation activities
  • Strong stakeholder leadership
  • Analytical thinking
  • Experience with product simplification

Work Rights

Not specified

Tailored Resume

Cover Letter