Technical Specialist

474

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Src act administration experience
Dispute resolution and mediation skills
Case manager coaching and training
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including reconsiderations, appeals, and reviews of compensation entitlements while coaching team members.
  • EML offers a diverse culture with flexible work arrangements allowing up to 3 days per week from home once fully trained.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • SRC Act administration experience
  • Dispute resolution and mediation skills
  • Case manager coaching and training
  • Legislative and regulatory compliance
  • Risk management principles application

Nice-to-have

  • Fast-paced environment adaptability
  • Continuous improvement initiative development
  • Stakeholder management excellence
  • Customer-centric service delivery
  • Strategic decision making capabilities

Key Requirements

  • Strong experience administering claims under SRC Act
  • Demonstrated ability in dispute resolution and negotiation
  • Experience developing and conducting training programs
  • Proven capability in workers compensation industry settings

Work Rights

Not specified

Tailored Resume

Cover Letter