Guest Service Attendant

Four Seasons Hotels & Resorts

Carlsbad, California, US
Base: $20.05; bonus/equity: not specified; benefit...
Exceptional guest service
Luggage assistance
Provide amenity information
The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out

Job Summary

  • The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out.
  • Handle guest inquiries and special requests in a courteous and helpful manner, exceeding expectations as needed.
  • Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Matching Summary

The primary responsibility of this role is to provide exceptional service to our owners and guests by assisting with their luggage, providing information about the Residence Club’s amenities, shuttling, and ensuring a seamless and enjoyable experience during their arrival, stay and check-out.

Salary

Base: $20.05; Bonus/Equity: Not specified; Benefits: 401(k) Retirement Savings Plan, Excellent training and development opportunities, Exclusive discount and travel programs, Complimentary dry cleaning for employee uniforms, Complimentary employee meals

Skills & Requirements

Must-have

  • Exceptional guest service
  • Luggage assistance
  • Provide amenity information
  • Handle guest inquiries
  • Coordinate with Front Office
  • Shuttle guests

Nice-to-have

  • Genuine heart
  • Luxury with genuine heart
  • Create lasting impressions
  • Connect to people and world

Key Requirements

  • Excellent personal presentation
  • Interpersonal skills
  • Physical stamina to lift up to 75 lbs
  • Flexible schedule
  • Previous customer service experience
  • Valid California Drivers License

Work Rights

Not specified

Tailored Resume

Cover Letter