The purpose of this role is to provide high quality/compliant Account Management, supporting multiple accounts during bid/tender process, mobilisations and/or transitions
Job Summary
The purpose of this role is to provide high quality/compliant Account Management, supporting multiple accounts during bid/tender process, mobilisations and/or transitions.
The Operations Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications.
Employee Benefits: 25 days holiday plus bank holidays, Life assurance, Auto-enrolment company pension scheme, Employee Assistance Program (EAP), Cycle to work scheme, Purchase an electric vehicle via salary sacrifice, Employee discounts with various brands, Learning and development programs, training, and career opportunities.
Matching Summary
The purpose of this role is to provide high quality/compliant Account Management, supporting multiple accounts during bid/tender process, mobilisations and/or transitions.
Skills & Requirements
Must-have
Account Management in Building Services
Manage maintenance contracts £2m+
P&L ownership for the account
Oversee Planned and Reactive maintenance
Sub-contractor control provision
Nice-to-have
Strategic account plans
Drive customer experience
Innovation in service delivery
Business development support
Key Requirements
High quality account management experience
Experience in large single site and multi-site portfolios
Experience in critical environments/facilities
Proven experience in bid/tender support
Proven knowledge of maintenance management requirements
Competent use of computer software
Experience and working knowledge of business finance
ONC/HNC or equivalent in relevant engineering discipline