Salesforce is seeking an Engagement Manager for its Marketing Cloud and Data Cloud, a role focused on delivering complex enterprise-level solutions and ensuring high customer satisfaction. The ideal candidate will have extensive project management experience, particularly with CRM implementations, and will thrive in a collaborative, fast-paced environment
Job Summary
The Engagement Delivery Manager is an experienced Project/Program Manager responsible for successfully delivering complex, enterprise-level solutions for our customers.
This individual contributor role focuses on leading the execution of customer-facing engagements, ensuring projects are delivered with the highest quality, securing high customer satisfaction (CSAT), and achieving strong business outcomes.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Matching Summary
Match Score: 85
Salesforce is seeking an Engagement Manager for its Marketing Cloud and Data Cloud, a role focused on delivering complex enterprise-level solutions and ensuring high customer satisfaction. The ideal candidate will have extensive project management experience, particularly with CRM implementations, and will thrive in a collaborative, fast-paced environment.
Skills & Requirements
Must-have
Manage full project lifecycle
Drive delivery teams using Agile
Facilitate stakeholder meetings
Develop strong partnerships
Collaborate with cross-functional teammates
Provide ongoing visibility into project status
Manage feature dependencies
Nice-to-have
Passion for bettering business
Drive innovation
Keep core values at heart
Level-up career
Future of AI
Collaborative environment
Foster creativity and innovation
Key Requirements
7+ years experience in program or project management
2+ years managing complex projects
5+ years experience with management consulting
Proven project leadership skills
Experience leading internal and external project customers
Bachelor's degree in Business Administration and/or Information Technology or equivalent experience