Head Of Technology Client Engagement Manager, Svp

STATE STREET

Base: $225,000 - $337,500; bonus/equity: not speci...
Not specified
Leadership experience in transformation
Client engagement strategy development
Operating model simplification
State Street is seeking a Head of Technology Client Engagement Manager to lead the transformation of client engagement practices across their Global Technology Services (GTS) division. The role focuses on establishing a unified operating model to enhance client experience and improve productivity through strategic governance and modernization of tools

Job Summary

  • The Head of Client Engagement Transformation Office will lead the creation and execution of a centralized, unified client engagement operating model across GTS.
  • This role is accountable for transforming fragmented client engagement practices into a cohesive organization that delivers improved client outcomes.
  • State Street is committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Matching Summary

Match Score: 85

State Street is seeking a Head of Technology Client Engagement Manager to lead the transformation of client engagement practices across their Global Technology Services (GTS) division. The role focuses on establishing a unified operating model to enhance client experience and improve productivity through strategic governance and modernization of tools.

Salary

Base: $225,000 - $337,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leadership experience in transformation
  • Client engagement strategy development
  • Operating model simplification
  • Governance and decision rights establishment

Nice-to-have

  • Strong executive presence
  • Ability to influence stakeholders
  • Experience in feedback-led improvement

Key Requirements

  • Extensive experience in client engagement
  • Proven success at enterprise scale
  • Comfortable owning ambiguity

Work Rights

Not specified

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