Collections Specialist

Chesapeake Media LLC

Irving, TX, United States
Not specified
Customer sensitive collection calls
Delinquency letters management
3rd party collection agency liaison
Chesapeake Media LLC is seeking a Credit & Collections Specialist to manage collection portfolios and support customer account setups. The ideal candidate should possess strong communication skills, a background in customer service or collections, and proficiency in Excel

Job Summary

  • The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
  • This position requires working closely with customers and Sales, providing quality customer service and assisting with collection projects as needed.
  • The role involves coordinating with stations and collection agencies, participating in collection meetings, and ensuring proper approvals for accounts recommended as bad debt.

Matching Summary

Match Score: 85

Chesapeake Media LLC is seeking a Credit & Collections Specialist to manage collection portfolios and support customer account setups. The ideal candidate should possess strong communication skills, a background in customer service or collections, and proficiency in Excel.

Skills & Requirements

Must-have

  • customer sensitive collection calls
  • delinquency letters management
  • 3rd party collection agency liaison
  • credit application processing
  • strong Excel skills
  • monitoring and responding to inquiries

Nice-to-have

  • strong analytical and problem-solving skills
  • self-motivated with interpersonal skills
  • team player with communication skills
  • proactive with high attention to detail
  • ability to operate in fast-paced environment

Key Requirements

  • Associates degree in Accounting or Management preferred
  • Minimum 5 years experience in customer service or collections

Work Rights

Not specified

Tailored Resume

Cover Letter