The Account Delivery Analyst provides operational, analytical, and administrative support to the Account Delivery Executive to enable strategic account management
Job Summary
The Account Delivery Analyst provides operational, analytical, and administrative support to the Account Delivery Executive to enable strategic account management.
Key responsibilities include preparing weekly SLA dashboards, maintaining audit-ready documentation, and tracking financial data for client reviews.
The role requires a candidate with 5-7 years of experience in IT service delivery who is comfortable working under structured governance.
Matching Summary
The Account Delivery Analyst provides operational, analytical, and administrative support to the Account Delivery Executive to enable strategic account management.
Skills & Requirements
Must-have
Bachelor's degree in IT or related field
5-7 years IT service delivery experience
Proficiency in Excel and PowerPoint
Nice-to-have
Strong analytical and documentation skills
Detail-oriented with compliance focus
Ability to propose process improvements
Key Requirements
3 years related experience or 6 years without degree