Associate Analyst, End User Support

Chartwell Investment Partners

St. Petersburg, FL, US
Base salary components included; discretionary bon...
Hybrid
Strong experience with windows os
Troubleshoot hardware and software issues
Translate tech-speak into plain english
This position serves as the go-to expert for second-level technical support to keep teams running smoothly

Job Summary

  • This position serves as the go-to expert for second-level technical support to keep teams running smoothly.
  • The role offers a hybrid-friendly schedule with three days in the office per week across St. Petersburg, Southfield, or Memphis locations.
  • Employees will benefit from a comprehensive benefits package including medical, dental, vision, life insurance, and retirement savings.

Matching Summary

This position serves as the go-to expert for second-level technical support to keep teams running smoothly.

Salary

Base salary components included; Discretionary bonuses or commissions may apply; Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Strong experience with Windows OS
  • Troubleshoot hardware and software issues
  • Translate tech-speak into plain English

Nice-to-have

  • Familiarity with business financial applications
  • Customer-first mindset with passion for service
  • Analytical thinker who solves problems fast

Key Requirements

  • 2-3 years in technical helpdesk or IT support role
  • High School diploma required
  • Not eligible for Work Visa sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter