Customer Service Specialist

CommBank

Sydney, Australia
100% onsite
Experience in commercial or business banking operations
Strong attention to detail and accuracy
Ability to work in fast-paced high-volume environment
The role involves post settlement tasks relating to commercial loans such as registering security documents and managing paper security packets

Job Summary

  • The role involves post settlement tasks relating to commercial loans such as registering security documents and managing paper security packets.
  • Candidates will support internal and external stakeholders by resolving enquiries and ensuring timely service for commercial business customers.
  • The position offers hybrid working flexibility with a requirement for 3 months of full-time office training followed by a 3 days office/2 days remote schedule.

Matching Summary

The role involves post settlement tasks relating to commercial loans such as registering security documents and managing paper security packets.

Skills & Requirements

Must-have

  • Experience in commercial or business banking operations
  • Strong attention to detail and accuracy
  • Ability to work in fast-paced high-volume environment

Nice-to-have

  • Continuous improvement mindset
  • Knowledge of home lending processes
  • Demonstrated customer service experience

Key Requirements

  • Some experience across commercial, business banking or retail operations lending processes
  • Strong desire to learn and bring continuous improvement mindset
  • Work ethic with a team orientated outlook

Work Rights

Not specified

Tailored Resume

Cover Letter