Service Advisor

Land Rover of Troy

Troy, MI, United States
Competitive pyy; not specified; medical, dental, v...
Not specified (likely in-person due to the nature of the role)
Initiating automotive services and repairs
Developing repair estimates and costs
Communicating between customer and technician
Land Rover of Troy is seeking a Service Advisor to facilitate automotive services and repairs, ensuring effective communication between customers and technicians. Candidates should have previous experience in a similar role, along with a customer-focused approach and basic mechanical knowledge

Job Summary

  • The role involves serving as the primary communicator and liaison between customers and technicians to ensure service needs are met.
  • Responsibilities include developing cost estimates for materials, labor, and deductibles while administering manufacturer warranties.
  • The company offers competitive pay along with comprehensive benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Land Rover of Troy is seeking a Service Advisor to facilitate automotive services and repairs, ensuring effective communication between customers and technicians. Candidates should have previous experience in a similar role, along with a customer-focused approach and basic mechanical knowledge.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing repair estimates and costs
  • Communicating between customer and technician
  • Verifying warranty and service contract coverage
  • Preparing repair orders and obtaining signatures

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles
  • Acceptable driving record with valid license

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Valid driver's license in state of residence
  • Acceptable driving record required

Work Rights

Not specified

Tailored Resume

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