Service Advisor

Suburban Ford of Romeo

Latham, United States
$64,000.00-$161,000.00; bonus/commission: bonus/co...
Initiating automotive services and repairs
Writing repair orders
Maintaining customer records
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

Job Summary

  • Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Matching Summary

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

Salary

$64,000.00-$161,000.00; Bonus/Commission: Bonus/commission included; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • writing repair orders
  • maintaining customer records
  • communicating with customers and technicians
  • administering manufacturer warranty

Nice-to-have

  • earning customers for life
  • team player
  • exemplary customer service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter