Customer Care Training And Development Specialist

Envista Holdings Corporation

**
1-2 years learning and development experience
Customer service-related field experience
Instructional design theory knowledge
** Envista Holdings Corporation is seeking a Customer Care Training and Development Specialist to facilitate training for new and current employees, particularly within the Kerr/Metrex Consumables division. The ideal candidate should possess experience in Learning and Development, instructional design, and customer service, with strong communication skills. **

Job Summary

  • The primary function of this position is to facilitate training for new and current employees within the Kerr/Metrex Consumables division.
  • The role involves developing formal training programs, analyzing performance data, and creating countermeasures to address learning gaps.
  • Candidates must possess a working understanding of adult learning theories and advanced proficiency in Microsoft Office Suite.

Matching Summary

Match Score: 75

** Envista Holdings Corporation is seeking a Customer Care Training and Development Specialist to facilitate training for new and current employees, particularly within the Kerr/Metrex Consumables division. The ideal candidate should possess experience in Learning and Development, instructional design, and customer service, with strong communication skills. **

Skills & Requirements

Must-have

  • 1-2 years Learning and Development experience
  • Customer service-related field experience
  • Instructional design theory knowledge
  • Microsoft Office Suite proficiency
  • English B2+ proficiency

Nice-to-have

  • CRM experience
  • Medical device or dental industry background
  • Talent management and succession planning
  • Leadership willingness
  • Bachelor's degree

Key Requirements

  • High school diploma/GED equivalent
  • 1-2 years L&D experience
  • 1-2 years customer service experience
  • B2+ English proficiency

Work Rights

Not specified

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