Guest Services Representative

Rick Hendrick Chevrolet of Buford

Buford, Georgia, US
On-site
Courteous phone answering
Directing customers and calls
Maintaining logs and reports
Rick Hendrick Chevrolet of Buford is seeking a Guest Services Representative to create a welcoming environment for guests while performing administrative functions in the sales department. The role involves handling customer inquiries, managing logs, and generating reports to support sales processes

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Performs opening and closing Guest Services procedures, answers incoming phone calls, directs calls and customers, and takes accurate messages.
  • Reconciles/updates data entry with dealership software, produces Daily Reports, and walks around the showroom hourly to offer refreshments to guests.

Matching Summary

Match Score: 80

Rick Hendrick Chevrolet of Buford is seeking a Guest Services Representative to create a welcoming environment for guests while performing administrative functions in the sales department. The role involves handling customer inquiries, managing logs, and generating reports to support sales processes.

Skills & Requirements

Must-have

  • Courteous phone answering
  • Directing customers and calls
  • Maintaining logs and reports
  • Providing refreshments to guests
  • Maintaining a clean environment

Nice-to-have

  • Warm and positive environment
  • Demonstrates Core Values
  • Commitment to Customer Enthusiasm

Key Requirements

  • High School Diploma
  • Up to 3 years of experience
  • Previous customer service experience
  • Excellent interpersonal skills
  • Excellent communication skills
  • Excellent organizational skills
  • Intermediate Microsoft Office skills
  • Ability to learn Dealership Management System

Work Rights

Not specified

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