The Customer Service Representative will provide excellence in customer care and facilitate sales through upselling and cross-selling
Job Summary
The Customer Service Representative will provide excellence in customer care and facilitate sales through upselling and cross-selling.
Key responsibilities include efficient order processing, managing customer complaints, building strong customer relationships, and supporting sales growth.
Diversey offers attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development in an inclusive workplace.
Matching Summary
The Customer Service Representative will provide excellence in customer care and facilitate sales through upselling and cross-selling.
Skills & Requirements
Must-have
Order management
Complaint management
Customer relationship management
SAP ERP system knowledge
Strong written and verbal communication
Intermediate to advanced computer skills
Nice-to-have
Diversity and inclusion focus
Employee well-being and flexibility
Positive social environment
Continuous improvement mindset
Proactive communication
Key Requirements
2+ years prior Customer Service Experience or university degree