As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across digital assets to help customers educate and protect themselves from scams and fraud
Job Summary
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across digital assets to help customers educate and protect themselves from scams and fraud.
You will work closely with marketing, product, and behavioural science teams to manage the end-to-end build and delivery of digital experiences and communications.
The company advocates a culture of inclusion and respect, offering flexible working options and support for accessibility needs.
Matching Summary
As a Digital Optimisation Manager, you’ll design and deliver best-in-class customer communications and experiences across digital assets to help customers educate and protect themselves from scams and fraud.
Skills & Requirements
Must-have
Digital optimisation skills
Conversion optimisation platforms experience
Customer journey mapping expertise
Stakeholder management skills
Data-driven campaign execution
Adobe Analytics proficiency
A/B testing using Adobe Target
Nice-to-have
Strong copy and written communication skills
Risk management awareness
Collaborative team focus
Customer-focused mindset
Experience with behavioural science teams
Key Requirements
Experience with Pega, Adobe Target, AEP, Adobe Audience Manager
Proven stakeholder management and influencing skills