Manager, Enterprise Application Support

University of Queensland

St Lucia, Australia
Base: $117,958 - $132,247; bonus/equity: not speci...
Hybrid
Enterprise application administration
Team leadership and development
Incident resolution and troubleshooting
The University of Queensland is seeking a Manager for Enterprise Application Support to lead operational support for critical enterprise applications within its Information Technology Services division. The role involves managing a team to ensure application stability and performance while fostering continuous improvement in service delivery

Job Summary

  • The role leads the delivery of operational support for key enterprise applications ensuring stability and reliability across critical university systems.
  • Candidates must demonstrate extensive experience managing functional and technical staff while coordinating workloads and meeting organizational priorities.
  • The position offers competitive benefits including up to 26 weeks paid parental leave, 17% superannuation, and flexible working arrangements.

Matching Summary

Match Score: 85

The University of Queensland is seeking a Manager for Enterprise Application Support to lead operational support for critical enterprise applications within its Information Technology Services division. The role involves managing a team to ensure application stability and performance while fostering continuous improvement in service delivery.

Salary

Base: $117,958 - $132,247; Bonus/Equity: Not specified; Benefits: 17% Superannuation + 17.5% annual leave loading

Skills & Requirements

Must-have

  • Enterprise application administration
  • Team leadership and development
  • Incident resolution and troubleshooting
  • Operational management capability
  • Stakeholder engagement skills

Nice-to-have

  • Higher education environment experience
  • PeopleSoft platform knowledge
  • Process improvement contributions
  • Application roadmap planning
  • Proactive self-motivated approach

Key Requirements

  • Bachelor's degree in IT or related discipline
  • Extensive enterprise application support experience
  • Unrestricted work rights in Australia required
  • Demonstrated leadership in technical support teams

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

Cover Letter