The Customer Experience Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Job Summary
The Customer Experience Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Key responsibilities include ensuring customer service, handling complaints, processing orders, preparing contract reviews and quotations, and working with internal teams to satisfy customer needs.
Air Liquide offers competitive compensation including base plus bonus, an attractive pension plan, comprehensive benefits, day shifts with no weekends, and an ultra-safe work environment.
Matching Summary
The Customer Experience Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Skills & Requirements
Must-have
customer service skills
administrative skills
communication skills
fast paced environment
Ring Central
Google Suites
ERP
CRM
Nice-to-have
diverse and inclusive workplace
collaborative work team
proactive in sales
new market development
Key Requirements
Post-secondary diploma in Marketing, Sales or related field
2 to 5 years of experience
Fluent/highly proficient written and oral communication