Citiservice Director

Citi

Dublin, Ireland
Base: €130,000.00 - €230,000.00; bonus/equity: not...
Hybrid
Investor services product expertise
Global client relationship lead
Proactive operational service
Owns Citi’s most strategic and complex global Investor Services client relationships from an Operational perspective

Job Summary

  • Owns Citi’s most strategic and complex global Investor Services client relationships from an Operational perspective.
  • Serves as the Operations relationship lead and trusted advocate for clients across the Investor Services product suite.
  • Proactively integrates and utilizes AI tools and methodologies to optimize workflows and drive strong service levels.

Matching Summary

Owns Citi’s most strategic and complex global Investor Services client relationships from an Operational perspective.

Salary

Base: €130,000.00 - €230,000.00; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Investor Services product expertise
  • Global client relationship lead
  • Proactive operational service
  • Client escalation management
  • Root-cause analysis and solutions
  • AI tools and methodologies integration

Nice-to-have

  • Thought leader and true partner
  • High-performance culture champion
  • Business casual workplace
  • Hybrid working model

Key Requirements

  • Extensive experience managing client relationships at a senior level
  • Experience in large, matrixed organizations
  • Exceptional communication and presentation skills
  • Strong analytical ability
  • Demonstrated adaptability

Work Rights

Not specified

Tailored Resume

Cover Letter