Associate-policy Owner Services (sg) - 1 Year Contract

AIA

Singapore, SG
Process customer and internal requests
Adhere to standard operating procedures
Maintain high transaction accuracy
The role is responsible for processing customer and internal requests accurately and efficiently within agreed Service Level Agreements

Job Summary

  • The role is responsible for processing customer and internal requests accurately and efficiently within agreed Service Level Agreements.
  • Associates will support digital transformation initiatives and contribute to operational process improvements while collaborating with the team.
  • The position requires strict adherence to Standard Operating Procedures and regulatory requirements while maintaining high quality standards.

Matching Summary

The role is responsible for processing customer and internal requests accurately and efficiently within agreed Service Level Agreements.

Skills & Requirements

Must-have

  • Process customer and internal requests
  • Adhere to Standard Operating Procedures
  • Maintain high transaction accuracy
  • Follow up on pending cases
  • Participate in quality checks

Nice-to-have

  • Support digital transformation initiatives
  • Contribute to process improvement
  • Collaborate effectively with team members
  • Drive continuous career growth
  • Work with inspiring leaders

Key Requirements

  • Ability to work within SLAs
  • Compliance with company policies
  • Willingness to undergo training

Work Rights

Not specified

Tailored Resume

Cover Letter