(usa) Systems Administrator, System & Infrastructure

Walmart

Bentonville, AR, United States
Base: $60,000.00 - $110,000.00; bonus/equity: annu...
Mobile device troubleshooting experience
Apple ios
Android os
You'll help support over 1 million mobile devices globally, partnering closely with our Mobility L1 support teams and engaging L3 engineering as needed to drive timely, high-quality resolutions

Job Summary

  • You'll help support over 1 million mobile devices globally, partnering closely with our Mobility L1 support teams and engaging L3 engineering as needed to drive timely, high-quality resolutions.
  • The team focuses on investigating and resolving end-user issues submitted through incidents and escalations from our Mobility L1 support teams.
  • Walmart Global Tech is a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.

Matching Summary

You'll help support over 1 million mobile devices globally, partnering closely with our Mobility L1 support teams and engaging L3 engineering as needed to drive timely, high-quality resolutions.

Salary

Base: $60,000.00 - $110,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more

Skills & Requirements

Must-have

  • Mobile device troubleshooting experience
  • Apple iOS
  • Android OS
  • Workspace ONE (MDM)
  • Investigate end-user issues
  • Troubleshoot mobile device issues
  • Collaborate across teams

Nice-to-have

  • Strong team player
  • Collaborative environment
  • Willingness to learn
  • Positive attitude

Key Requirements

  • 1 year mobile device troubleshooting experience preferred
  • Associates: Computer Science
  • Associates: Information Technology

Work Rights

Not specified

Tailored Resume

Cover Letter