Base: competitive salary; bonus/equity: not specif...
Exceptional guest service delivery
Bilingual communication in japanese and english
Front office operations support
The Senior Concierge at Four Seasons Hotel Tokyo at Marunouchi supports front office operations and contributes to delivering outstanding hospitality to guests
Job Summary
The Senior Concierge at Four Seasons Hotel Tokyo at Marunouchi supports front office operations and contributes to delivering outstanding hospitality to guests.
The role includes maintaining professional relationships, ensuring policy compliance, supervising the concierge team, and promoting upselling opportunities.
Four Seasons offers a competitive salary, comprehensive benefits, excellent training, employee discounts worldwide, complimentary uniform cleaning, and free employee meals.
Matching Summary
The Senior Concierge at Four Seasons Hotel Tokyo at Marunouchi supports front office operations and contributes to delivering outstanding hospitality to guests.
Salary
Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Exceptional guest service delivery
Bilingual communication in Japanese and English
Front office operations support
Professional relationship management
Policy and standards compliance
Upselling promotion
Team supervision and motivation
Nice-to-have
Problem-solving skills
Strong commitment to service
Positive workplace environment
Use of Microsoft Office and Opera
Multilingual communication
Training and development opportunities
Key Requirements
High school diploma or equivalent
1–2 years experience in luxury hospitality
Strong business-level communication in Japanese and English