Senior Manager, Safety Support Lead

Pf Health

Base: $139,100.00 - $231,900.00; bonus/equity: 17....
End-to-end service delivery management
Application portfolio management
Operational excellence
The Senior Manager, Safety Support Lead is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship

Job Summary

  • The Senior Manager, Safety Support Lead is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship.
  • This role combines technical service ownership with people leadership, managing a team of Application Service Delivery Management (ASDMs) to deliver operational excellence and continuous improvement across the Safety portfolios.
  • Pfizer offers a comprehensive and generous benefits package including a 401(k) plan with matching contributions, paid time off, and health benefits.

Matching Summary

The Senior Manager, Safety Support Lead is responsible for end-to-end service delivery management of a defined application portfolio, ensuring performance, availability, quality, and financial stewardship.

Salary

Base: $139,100.00 - $231,900.00; Bonus/Equity: 17.5% bonus target; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • end-to-end service delivery management
  • application portfolio management
  • operational excellence
  • continuous improvement
  • automation and AI
  • global user base support

Nice-to-have

  • fostering a culture of excellence
  • collaboration with stakeholders
  • driving innovation
  • people leadership
  • building strong relationships

Key Requirements

  • 7+ years of progressive IT experience
  • Experience in matrixed organizations
  • Bachelor's degree in relevant field
  • Permanent work authorization in the US

Work Rights

Permanent work authorization required

Tailored Resume

Cover Letter