Sr Customer Service Representative

Motionsolutions

Jackson, MS, United States
On-site
Respond to customer inquiries
Place customer orders
Negotiate sale and purchase prices
Motionsolutions is seeking a Senior Customer Service Representative in Jackson, MS, to manage customer inquiries and orders while developing strong relationships with clients. The ideal candidate will have extensive experience in customer service, excellent communication skills, and a strong understanding of the company’s products and services

Job Summary

  • Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met.
  • This role has in-depth knowledge of the company's products and services and provides guidance and advice to less experienced Customer Service Representatives.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

Match Score: 85

Motionsolutions is seeking a Senior Customer Service Representative in Jackson, MS, to manage customer inquiries and orders while developing strong relationships with clients. The ideal candidate will have extensive experience in customer service, excellent communication skills, and a strong understanding of the company’s products and services.

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Place customer orders
  • Negotiate sale and purchase prices
  • Order items for inventory
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Develop and broaden customer relationships
  • Drive process improvements
  • Relate to the customer

Key Requirements

  • Five (5) or more years of related experience
  • High school diploma or GED

Work Rights

Not specified

Tailored Resume

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