Dynatrace Sme/architect

DXC Technology UK

Bangalore, India
Dynatrace sme/architect
Dynatrace coe process definition
Playbook development
Define and document a comprehensive process for the Dynatrace Center of Excellence (CoE), culminating in a playbook that outlines process steps, templates, KPIs, and controls, with Shell's sign-off as the final goal

Job Summary

  • Define and document a comprehensive process for the Dynatrace Center of Excellence (CoE), culminating in a playbook that outlines process steps, templates, KPIs, and controls, with Shell's sign-off as the final goal.
  • Work with Shell CoE leader to understand Shell process areas definition and align to Dynatrace CoE, and with Shell and DXC leadership to align expectations, support, and priorities.
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

Define and document a comprehensive process for the Dynatrace Center of Excellence (CoE), culminating in a playbook that outlines process steps, templates, KPIs, and controls, with Shell's sign-off as the final goal.

Skills & Requirements

Must-have

  • Dynatrace SME/Architect
  • Dynatrace CoE Process Definition
  • Playbook Development
  • KPI and report definition
  • ServiceNow environment review

Nice-to-have

  • Collaboration with leadership
  • Advising on needs
  • Technical and process training identification

Key Requirements

  • Dynatrace SME/Architect experience
  • Process definition experience
  • Playbook development experience
  • KPI definition experience
  • ServiceNow knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter