Case Manager

EML

Sydney, Australia
Fully remote
Managing claims
Member communication strategies
Compliance with legislation
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness

Job Summary

  • The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.
  • Prepare and implement effective claims management and member communication strategies regularly within timeframe to achieve optimum member outcomes.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.

Skills & Requirements

Must-have

  • managing claims
  • member communication strategies
  • compliance with legislation
  • compassionate and professional support
  • claims processing

Nice-to-have

  • learning culture
  • work-life balance
  • diversity and inclusion
  • employee wellbeing program

Key Requirements

  • Previous experience in superannuation
  • life insurance experience
  • personal injury claims management
  • Strong understanding of claims processes
  • relevant legislation knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter