Conseiller En Support Technique / Technical Support Advisor

CRP Informationssysteme GmbH

Microsoft sql database experience
Bilingual french and english communication
Retail pos software knowledge
The role involves diagnosing and resolving technical issues related to retail hardware and software while ensuring customer satisfaction

Job Summary

  • The role involves diagnosing and resolving technical issues related to retail hardware and software while ensuring customer satisfaction.
  • Candidates must be proficient in creating support materials and customizing reports using SQL language.
  • The position requires participation in a rotating on-call schedule including weeknights and weekends.

Matching Summary

The role involves diagnosing and resolving technical issues related to retail hardware and software while ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Microsoft SQL database experience
  • Bilingual French and English communication
  • Retail POS software knowledge

Nice-to-have

  • Passion for continuous learning
  • Customer-centric problem solving
  • Experience with retail operations

Key Requirements

  • Fluency in French and English required
  • SQL database experience preferred
  • POS and retail software knowledge desired

Work Rights

Not specified

Tailored Resume

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