Serve as a front-line representative supporting Nasdaq’s U.S. Options and Equities Exchanges, engaging directly with Market Makers, Order Routers, and PHLX floor trading personnel
Job Summary
Serve as a front-line representative supporting Nasdaq’s U.S. Options and Equities Exchanges, engaging directly with Market Makers, Order Routers, and PHLX floor trading personnel.
Design and support client solutions that meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Nasdaq offers a competitive rewards package including base salary, significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth.
Matching Summary
Serve as a front-line representative supporting Nasdaq’s U.S. Options and Equities Exchanges, engaging directly with Market Makers, Order Routers, and PHLX floor trading personnel.
Skills & Requirements
Must-have
Client engagement
Technical issue resolution
Service Level Agreements (SLAs)
Key Performance Indicators (KPIs)
Cross-functional collaboration
Root-cause analysis
Nice-to-have
Intellectually curious
Proactive and collaborative
Interest in financial markets
Interest in AI-driven thinking
Key Requirements
Bachelor’s degree or equivalent practical experience