Front Office Supervisor

Fairmont Cheshire, The Mere

Knutsford, United Kingdom
Competitive salary; pension included; 28 days holi...
On-site
1-2 years front office experience
Supervisory or team-leading experience
Strong communication skills
Fairmont Cheshire, The Mere is seeking a Front Office Supervisor to oversee the luxury resort's Front Office operations, ensuring exceptional guest experiences and smooth daily operations. The ideal candidate will possess prior supervisory experience in luxury hospitality, strong communication skills, and attention to detail

Job Summary

  • The role supports the seamless, elegant, and highly personalised operation of the Front Office at Fairmont Cheshire The Mere.
  • Employees receive exclusive discounts on hotel stays, spa services, golf, and food and beverage across the Accor portfolio.
  • The position requires maintaining a strong visible presence in the lobby to anticipate guest needs and ensure smooth operations.

Matching Summary

Match Score: 85

Fairmont Cheshire, The Mere is seeking a Front Office Supervisor to oversee the luxury resort's Front Office operations, ensuring exceptional guest experiences and smooth daily operations. The ideal candidate will possess prior supervisory experience in luxury hospitality, strong communication skills, and attention to detail.

Salary

Competitive salary; Pension included; 28 days holiday plus public holidays

Skills & Requirements

Must-have

  • 1-2 years Front Office experience
  • Supervisory or team-leading experience
  • Strong communication skills
  • Hotel systems like Opera PMS
  • UK hospitality standards knowledge

Nice-to-have

  • Additional languages for international clients
  • Meticulous attention to detail
  • Service recovery abilities
  • Flexible multi-skilling approach
  • VIP arrival coordination experience

Key Requirements

  • Minimum 1-2 years Front Office experience
  • Previous supervisory or team-leading experience
  • Understanding of UK health and safety regulations
  • GDPR compliance knowledge
  • Proficiency with Opera PMS preferred

Work Rights

Not specified

Tailored Resume

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