Patient Access Representative, Behavioral Health

Wentworth-Douglass Physician Corporation

Dover, NH, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
On-site
Exceptional customer service
In-depth financial conversations
Manage inbound/outbound calls
Wentworth-Douglass Physician Corporation is seeking a full-time Patient Access Representative for their Behavioral Health division in Dover, NH. The role involves managing patient interactions, scheduling, registration, and providing excellent customer service

Job Summary

  • The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS).
  • The individual is typically the first point of contact for patients entering WDHS.
  • The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization.

Matching Summary

Match Score: 85

Wentworth-Douglass Physician Corporation is seeking a full-time Patient Access Representative for their Behavioral Health division in Dover, NH. The role involves managing patient interactions, scheduling, registration, and providing excellent customer service.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional customer service
  • In-depth financial conversations
  • Manage inbound/outbound calls
  • Create new patient medical records
  • Verify insurance eligibility

Nice-to-have

  • Evidence-based care
  • Collaborative team environment
  • Community wellness focus

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years experience in healthcare setting
  • Focus on patient access and registration

Work Rights

Not specified

Tailored Resume

Cover Letter