Customer Operations Manager

Epicor

Minimum: $71,000 usd; maximum: $114,000 usd; benef...
Hybrid
Quote-to-cash processes
High-severity billing escalations
Salesforce
You will take ownership of high-severity billing and quote-to-cash issues, providing executive-level visibility and coordination across Finance, Revenue Operations, Sales, and back-office teams

Job Summary

  • You will take ownership of high-severity billing and quote-to-cash issues, providing executive-level visibility and coordination across Finance, Revenue Operations, Sales, and back-office teams.
  • Coordinate comprehensive end-to-end account audits to identify gaps and inconsistencies across CPQ, Billing, ERP, and Payment systems.
  • At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP.

Matching Summary

You will take ownership of high-severity billing and quote-to-cash issues, providing executive-level visibility and coordination across Finance, Revenue Operations, Sales, and back-office teams.

Salary

Minimum: $71,000 USD; Maximum: $114,000 USD; Benefits: Comprehensive health and wellness benefits

Skills & Requirements

Must-have

  • Quote-to-cash processes
  • High-severity billing escalations
  • Salesforce
  • ERP systems
  • Billing platforms
  • Cross-functional team leadership

Nice-to-have

  • Executive-level visibility
  • Analytical mindset
  • Process improvement
  • High-pressure situations

Key Requirements

  • 4–6 years’ experience
  • Bachelor of Science or Business Administration degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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