Officer, Customer Service

Iconicbyprudential

High-quality customer service
Timely response to inquiries
Compliance with regulations
Prudential’s purpose is to be partners for every life and protectors for every future

Job Summary

  • Prudential’s purpose is to be partners for every life and protectors for every future.
  • The role involves delivering high-quality customer service by handling policy-related enquiries, service requests, and premium payments through various channels.
  • The company emphasizes diversity, inclusion, and career growth for its employees.

Matching Summary

Prudential’s purpose is to be partners for every life and protectors for every future.

Skills & Requirements

Must-have

  • High-quality customer service
  • Timely response to inquiries
  • Compliance with regulations
  • Effective communication
  • Multilingual proficiency
  • Proficient in Microsoft Office

Nice-to-have

  • Experience in insurance industry
  • Process improvement mindset
  • Team collaboration skills

Key Requirements

  • University degree
  • 2+ years of customer service experience
  • Pass IIQE Papers 1 and 3
  • English and Chinese proficiency
  • Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter