Service Delivery Coordinator I (hybrid - Costa Rica)

The Comcast Nbcuniversal Foundation Inc

Costa Rica
Microsoft office suite proficiency
High school diploma or equivalent
6 months to 1 year experience
This role serves as the central hub for communication between Client Project Managers, carriers, and customers to ensure seamless order progression

Job Summary

  • This role serves as the central hub for communication between Client Project Managers, carriers, and customers to ensure seamless order progression.
  • The successful candidate will actively monitor order milestones, escalate high-priority requests, and maintain accurate records in the internal CRM system.
  • Employees are expected to own the customer experience, think like advocates for game-changing technology, and win as a team in a fast-paced environment.

Matching Summary

This role serves as the central hub for communication between Client Project Managers, carriers, and customers to ensure seamless order progression.

Skills & Requirements

Must-have

  • Microsoft Office Suite proficiency
  • High School Diploma or equivalent
  • 6 months to 1 year experience
  • B2 Minimum English Proficiency

Nice-to-have

  • Background in telecom products
  • CCNA certification preferred
  • Knowledge of project management fundamentals
  • Critical thinking skills demonstrated
  • Ability to work with minimal supervision

Key Requirements

  • High School Diploma / GED
  • B2 Minimum English Proficiency
  • 6 months – 1 year experience
  • Proficiency with Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter