Guest Experience Expert (Concierge, i-Job Program)

SINGAPORE MARRIOTT TANG PLAZA HOTEL

Singapore, Singapore
Supervise bellman and doorman activities
Handle cash transactions meticulously
Maintain lobby and counter cleanliness
The role involves supervising Bellmen and Doormen while ensuring high standards of guest satisfaction and comfort

Job Summary

  • The role involves supervising Bellmen and Doormen while ensuring high standards of guest satisfaction and comfort.
  • Employees are responsible for managing luggage storage, transportation arrangements, and maintaining the cleanliness of the Concierge Counter and Lobby.
  • This position is part of an Integrated-Job program allowing rotation through various Front Office sections including Front Desk and Call Centre.

Matching Summary

Match Score: 85

The role involves supervising Bellmen and Doormen while ensuring high standards of guest satisfaction and comfort.

Skills & Requirements

Must-have

  • Supervise Bellman and Doorman activities
  • Handle cash transactions meticulously
  • Maintain lobby and counter cleanliness
  • Provide local attraction information to guests
  • Coordinate with Front Desk teams

Nice-to-have

  • Great communication and interpersonal skills
  • Warm and friendly guest interaction style
  • Teamwork orientation
  • Knowledge of Singapore city events

Key Requirements

  • Minimum GCE 'N' level qualification
  • 1-2 years relevant experience in Concierge or Bell operations
  • Able to start work within short notice period

Work Rights

Not specified

Tailored Resume

Cover Letter